What's the relevance?
Understanding the relevance of solutions to your user is critical. The more relevant and usable the experience, the greater your chances to increase sales, build brand loyalty, and service your customers. Bottom line: A better user experience means better business results.

And that's what we do: We define, design, program and build applications using Internet technologies -- from small site additions to full-blown transaction-enabled solutions. From front-end user relevance determination, experience design and usability testing and to back-end programming, software package implementation and systems integration. Regardless of if you are building a internal solution or a world class e-commerce enabled web solution, we give our clients a single integrated resource that delivers a experience that works.

We minimize risk of failure
Our clients live in an environment today that makes all projects susceptible to intense scrutiny by senior management, by shareholders and the general public. No one can afford to fail. And KnowledgeSource has ways to help prevent failure. First, we conduct research to validate our functionality choices prior to any design work beginning. And second, we conduct usability testing to validate information architecture, user interface and brand experience during the design phase in order to identify problems and provide solutions or course corrections early on. In other words, we test our assumptions with the audiences who will be using the solution to make sure we're doing the right thing before it actually gets built and launched. We reduce our client's chance of failure in the live environment by finding and correcting our mistakes in a test environment.

We balance brand and functionality
As the state has recognized, we live in a world where creating a cohesive brand identity is essential for long-term success. Because KnowledgeSource teams have a thorough knowledge of marketing as well as technology, we understand how to build a solution as an extension of existing brand positioning and identity. We create a satisfying online experience for the target audience by providing the appropriate functionality delivered to the user though a clearly branded solution.

We speed time to market and ensure scalability using KnowledgeSource technology
We have create an architecture framework and KnowledgeSource proprietary technology that give us a competitive advantage and provides long-term peace of mind for our clients.

KnowledgeSource Technology Architecture Framework:
KnowledgeSource has developed an architecture framework to support the widest range of business-to-business and business-to-consumer applications. It establishes a solid foundation on which to integrate organizations' existing business systems with the Internet. The framework addresses all the relevant needs of an Internet Technology project: Client-side security, presentation of content, infrastructure security, applications, back end interfaces, commerce transactions and the surrounding integrated systems services. It is completely modular in nature and therefore infinitely scalable.

The foundation we have developed will allow the state to focus on the business problems they are trying to solve while relieving them of the concerns around security, scalability, reliability and manageability.

Experience Architecture Framework
KnowledgeSource has created a unique framework that provides our clients with the tools they need to make critical business decisions about the development of their solution or business process using our Technology Architecture and Tool Kit. We provide a decision making engine for bringing to bear the key factors around business strategy, user strategy and brand strategy in order to formulate solutions for the business process being considered. Applying this framework minimizes risk and assures business result by including the salient business logic and customer need early in the process.

KnowledgeSource Site Suite
We have worked with many software application vendors, from Art Technology to BEA to Vignette and along the way have developed reusable code components that speed the development process. As we have implemented our client's projects we have been able to engineer common functionality that later has been made sanitized and added to what has become our KnowledgeSource Tool Kit. All components that are added to the tool kit are documented, modeled and prepared for reuse on the next applicable project.